Since 1980 we have been constantly growing as a trading and distribution company catering Cosmetics and Toiletries, Processed Food and Pharmaceutical Industries. Today we are still carrying the values defined by our founder : Trust, Honesty, Respect, Transparency and Fairness. Philosophy of our business is based on those pillars. We are driven by our milestones successes year after year and with 40 years experience in the Cosmetics and Toiletries, Food & Nutrition, Pharmaceuticals industries we continue to set the standard for the future. We started as honorable business partners – and reminded to be so.
Markets operate on principles similar to Darwin’s theory of survival. Those traders with more experience and
adaptability tend to thrive, while weaker player diminish over time.
Our way of working goes beyond the mere regulatory requirements fulfillment, but we work to reach the most elevated standards in the markets in which we operate, creating a real quality culture. For our team QUALITY COMES FIRST.
Listen Up: Take the time to really hear what our customers are saying. Whether it’s through surveys, reviews, or direct feedback, pay attention to their wants, needs, and pain points.
Walk in Their Shoes: Try to see things from the customer’s perspective. What might seem like a minor inconvenience could be a big deal to our customers. Empathy goes a long way in understanding their needs.
Stay Curious: Customer needs can change over time, so don’t assume we know everything. Stay curious and keep seeking feedback to stay in tune with what they want.